Cookie Policy

Our Cookies policy explains how we use cookies and other internet tracking software. It also explains the choices you can make about whether we can put some types of cookies on your PC, tablet or mobile phone. In this policy, where we say 'cookies' it can also mean other software that collects data while you use our websites.

We may gather a certain amount of anonymous information about users which does not personally identify you, but which may be helpful for improving the services we offer. We use cookies and tracking code to collect information about website usage and to help manage the performance and design of the site. We also use cookies to measure response rates (click through rates) to advertisements on third party websites. If we use cookies on this site, we will tell you when you first visit the site.

What are Cookies?

A "cookie" is a message given to a web browser by a web server. Your web browser then stores the message in a text file on your computer. Each time the browser requests a page from the server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same site.

Two types of cookies are used on this website:

  • Session cookies are temporary cookies that remain in your device until you leave the site. They delete themselves when you close your browser.
  • Persistent cookies stay on your device when you close your browser. They remain in your device for much longer (though how long will depend on the lifetime of the specific cookie)

Session cookies

We may use session cookies:

  • To allow you to carry information across pages of our site so you don’t have to keep entering it.
  • To compile statistics that allow us to understand how users use our site and to help us improve the structure and content of our website.
  • Persistent cookies
  • We may use persistent cookies:

    • To continue a session on the site each time you re-visit our site so you shouldn’t have to log in again. For example, if you are part way through an application form.
    • Please note that the use of any information we collect using session cookies and persistent cookies is subject to our Privacy Policy.

    First and Third-Party Cookies

    Whether a cookie is first or third party depends on where it comes from.

    • First party cookies are set by websites you go to.
    • Third party cookies are set by outside organisations. For instance, you may be on a website that has ‘Like’ and ‘Share’ buttons for social network sites. If you click one, the social network site will put a ‘third party’ cookie on your device. That cookie may then collect data about you and send it to them too. You will need to set your privacy choices on their site, to tell them how they can use your data.

    Essential Cookies and Cookies you can choose

    Information type Description Source
    Strictly necessary

    These cookies are needed to run our website, to keep it secure if you are logged on and to obey regulations that apply to us.

    If you are a customer, they help us know who you are so that you can log on and manage your accounts. They also help us keep your details safe and private.

    Other important jobs they do are:

    • Help you move around the site
    • Tell us if you’ve been to it before and which pages you went to
    • Tell us how the site is working, so we can find and fix any problems.
    You can't turn off these cookies.

    These cookies tell us how you and our other customers user our website. We combine all this data together and study it.

    This helps us to:

    • Improve the performance of our services
    • Improve the products we provide.

    We'll ask for your consent to use these cookies.


    These cookies help us decide which of our products, services and offers may be relevant for you.

    We may use this data to tailor the marketing and ads you see on our own and other websites and mobile apps, including social media. For instance, you may see our ads on other sites after you have been to our website.

    If you turn off marketing cookies, you will still see ads online, but they will not be tailored to things that may interest you.

    We'll ask for your consent to use these cookies.

    Disabling/Enabling Cookies

    You can accept or decline cookies. However, you may not be able to use all the interactive features of our site if cookies are disabled.

    You can change your choices at any time. Just click the 'Cookies' link in the footer of any page.

    You can easily delete any cookies that have been installed in the cookie folder of your browser. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit